Privacy and Cookie Policy

Privacy declaration

With this Privacy Statement we inform you about our privacy policy with regard to our online and offline platform. When you fill out a form, send an email to request a quote, we process personal data about you. Our goal is to serve you as quickly and as good as possible. In this Privacy Statement we will explain what information we collect about you, how this information is used and how you can control or delete your personal data. As part of the Hitma Groep B.V. we as Efcon Water B.V. the same guidelines.

What is personal data?
With personal data you can think of your name, address, telephone number, e-mail address, area of ​​interest within our company, position, company details, etc. When you call our employees. Even when you receive one of our websites in cases of personal data. For example in the form of an IP address of a cookie.

From whom do we process personal data?
We can process personal data of all people with whom we have contact from our website. These are mainly (potential) customers of Efcon Water BV. In addition, we also process personal data of suppliers, business partners and job applicants. *If you as an organization or company pass on personal data of your employees to us, you are obliged to inform your employees according to the AVG. You can give this privacy statement to your employees so that they know how Efcon Water handles their personal data.

What do we use your personal data for?
Efcon Water B.V. uses personal data for a result and effective company. Mainly in the context of carrying out the following activities:

• We use your personal data so that we can provide you with appropriate information that you have indicated that you wish to receive it. Think of brochure offers.
• Our financial department uses your personal data so that we can process your payments as well as possible.
• We use personal data for internal analyses.
• In order to be able to carry out marketing activities, we provide personal data of our (potential) relations. This includes your e-mail address and your visit to our web pages. Based on this data, we can tailor our activities to your needs.
• We use personal data to contact you by telephone, if necessary to be able to carry out our services.
• We use personal data to inform you about changes to our services or products.
• We use personal data to deliver goods and services to you if necessary.
• We use personal data to comply with legal obligations.

Processing of your personal data
The rules on protecting your personal data are laid down in the General Data Protection Regulation. The Dutch Data Protection Authority (AP) ensures that this law is complied with. Processing your personal data, your personal data may be passed on to our parent company Hit Groep B.V. and some sister companies.

How long do we keep your personal data?
Efcon Water B.V. does not store your personal data longer than is strictly necessary to achieve the goals for your data collected.

View, modify or delete data
You have the right to view, correct or delete your personal data. You can send a request for access, correction of deletion to info@efconwater.com. To ensure that the request for access has been made by you, we ask that you send a copy of your proof of identity with the request. We hereby ask you to black out your passport photo, MRZ (machine readable zone, the strip with numbers of the passport), passport number and Citizen Service Number (BSN) in this copy. This is to protect your privacy. Efcon Water B.V. will respond to your request as soon as possible.

What do we do in the event of fraud and abuse?
In the event of abuse fraud, Efcon Water B.V. pass on your personal data to the police and justify it to employees of Efcon Water B.V. who are responsible for safety and the enforcement of company rules.

Safe
Your personal data are at Efcon Water B.V. in good hands. We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the idea that your data is not correct or that it has been misused, please contact us at info@efconwater.com. Efcon Water B.V. reserves the right to regularly update this privacy statement.

Last update oktober 2022

Cookie statement

With this cookie statement, we want to inform you about the cookies that may be set when you use our online platforms.

What are cookies?
Cookies are small pieces of information that can be stored on your computer or on another device. When a cookie is stored, your device sends the data from that file back to the party that placed the cookie. As a result, your device is recognised. Posted cookies remain valid for a limited period of time from the time they are placed on a device. For some cookies, the validity period is limited to the browser session, while other cookies remain stored on the device for a longer period.
The personal data we collect using cookies is processed by us in accordance with our Privacy Statement, unless this Cookie Statement indicates otherwise.

Cookies we use on our online platforms
Cookies we use can be divided into several categories:

1. Essential cookies
   These cookies are necessary for the operation of our online platforms or certain parts of them. These cookies are set when you visit our website or use any part of it.
2. Functional cookies
   The difference between essential and functional cookies is that essential cookies are strictly necessary. Functional cookies are not. But because these cookies are aimed at optimising various functionalities, they have a positive effect on your online experience.
3. Analytical cookies
   Analytical cookies record visits and preferences of visitors to our website. We collect this information to analyse the use of the website.

Efcon Water B.V. uses the following analytical cookies

Google Analytics
This anonymously measures visitor flows, traffic sources and page views, allowing Efcon Water B.V. to measure and improve the effectiveness of its website.

YouTube
When an embedded video on the Efcon Water B.V. website is played or clicked through to YouTube itself, it anonymously measures play time, duration, click-through, etc.

Active Campaign
Active Campaign is an email marketing and marketing automation tool to do more effective email campaigns and gather detailed information about Efcon Water B.V. visitors in terms of interest in the Efcon Water B.V. product range.

Efcon Water B.V. uses the following functional cookies
Cookie notification itself
This remembers Efcon Water B.V. wide that a visitor has explicitly clicked away the cookie notification and therefore it is no longer shown.

Google tag manager
This is a service provided by Google for Efcon Water B.V. to retrieve data from the various cookies placed.

Tracking
Placed cookies are only used within the Efcon Water B.V. website. When leaving the Efcon Water B.V. website, the collection of information by Efcon Water B.V. also stops, with the exception of Google Adwords, which measures from a search within Google or source in which a Google advertisement is shown.

Cookie settings, block and delete cookies
When you use our website, you automatically agree to the cookies we use. However, you can delete cookies again. You can set your browser to block certain cookies. You can also delete cookies that have been placed via your browser.
Please note that if you choose to reject or delete cookies via your browser, this will affect essential cookies and performance cookies. This may be detrimental to your user experience.

Efcon Water B.V. reserves the right to amend this cookie statement regularly to explain matters even better.

Last update: 5 April 2018